MacOS HelpDesk Support is a 32-hour, hands-on course that provides an in-depth exploration of troubleshooting on macOS. The course is designed to give you a tour of the breadth of functionality of macOS and the best methods for effectively supporting users of macOS systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Course Topics
- Installation
- Users Accounts
- File Systems
- Data Management
- Applications and Processes
- Network Configuration
- Network Services
- Peripherals and Printing
- System Startup
Information
| Instruction Languages |
EL, EN |
| Prerequisites |
Intermediate-level (B2) knowledge of English, basic macOS knowledge |
| Who should attend |
high school or university graduates, professionals |
| Certificate of Attendance |
Yes |
Schedules
| Days and Hours | Start Date | End Date | Hours per Week |
|---|
Friday 18:00-22:00 & Saturday 10:00-14:00
|
- |
- |
8 |
