Mac OS X HelpDesk Support is a 32-hour, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. The course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Course Topics
- Installation
- Users Accounts
- File Systems
- Data Management
- Applications and Processes
- Network Configuration
- Network Services
- Peripherals and Printing
- System Startup
Information
| Instruction Languages | EL, EN |
| Prerequisites | Intermediate-level (B2) knowledge of English, basic Mac OS X knowledge |
| Who should attend | high school or university graduates, professionals |
| Certificate of Attendance | Yes |
Schedules
| Days and Hours | Start Date | End Date | Hours per Week |
|---|---|---|---|
| Friday 18:00-22:00 & Saturday 10:00-14:00 | - | - | 8 |